…Receives responsible AI intelligent finance award
Blessing Ehize, the Chief Technology Officer of First City Monument Bank (FCMB), says the bank’s approach to artificial intelligence (AI) adoption is deliberate and responsible, with customer trust, privacy and regulatory compliance at its core.
Ehize reiterated that the bank will continue to focus on applying technology to improve service delivery, as AI adoption expands across financial services.
According to him, the bank will leverage AI to support informed decision-making, and develop secure, scalable and inclusive financial solutions.
“Technology must work for the customer, not against them, and must always align with ethical standards and human oversight,” Ehize said while receiving the Responsible AI & Intelligent Finance award at the CIO & C-Suite Conference and Awards Africa.
According to him, the award reinforces the bank’s commitment to responsible innovation that combines the opportunities presented by emerging technology with the governance and safeguards required to protect customers and other stakeholders.
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He added that the awards recognised the bank’s approach to responsibly adopting and governing artificial intelligence in financial services.
The award was presented at the conference in Lagos, which brought together leaders from the technology, fintech, and financial services sectors to discuss data localisation, innovation, and the growing role of artificial intelligence in business.
The recognition comes as financial institutions increasingly deploy AI to improve operational efficiency, strengthen risk management, detect fraud and deliver more personalised customer experiences, while addressing the associated requirements for governance, privacy and accountability.
“FCMB’s approach is underpinned by its ISO 42001:2023 certification, the international standard for Artificial Intelligence Management Systems,” he stated.
According to Ehize, the standard provides a framework for establishing and maintaining governance processes for responsible AI management, including identifying and managing associated risks.
Seyi John Salau is a BusinessDay Correspondent with interest in development journalism, which tells stories that connect the people, brands, and the government. SeyiJohn is also a media professional with BSc, Mass Communition (ACU); Masters of School Media (MSM, Ibadan) & MSc, Mass Communication (Caleb).
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