{"id":17078,"date":"2026-11-13T15:45:53","date_gmt":"2026-11-13T15:45:53","guid":{"rendered":"https:\/\/globalnigerianews.com\/index.php\/2026\/11\/13\/nigerian-exporter-demands-n3-6m-refund-from-delta-air-lines-over-cargo-delay-businessday-ng\/"},"modified":"2026-11-13T15:45:53","modified_gmt":"2026-11-13T15:45:53","slug":"nigerian-exporter-demands-n3-6m-refund-from-delta-air-lines-over-cargo-delay-businessday-ng","status":"publish","type":"post","link":"https:\/\/globalnigerianews.com\/index.php\/2026\/11\/13\/nigerian-exporter-demands-n3-6m-refund-from-delta-air-lines-over-cargo-delay-businessday-ng\/","title":{"rendered":"Nigerian exporter demands N3.6m refund from Delta Air Lines over cargo delay – Businessday NG"},"content":{"rendered":"

Jon Tudy Interbiz Ltd. is demanding a N3.6 million refund and compensation from Delta Air Lines Cargo after a perishable shipment bound for the US failed to leave Lagos on schedule, according to a demand letter seen by BusinessDay.\n<\/p>\n

The Lagos-based agricultural exporter said it paid N2.6 million to ship ground ogbono to Newark, New Jersey, under air waybill No. 006-31303370, with departure scheduled for April 16. Air freight was chosen because of the perishable nature of the goods.\n<\/p>\n

The shipment did not depart as scheduled. In a letter dated April 29, Delta Cargo told the exporter\u2019s US broker that the goods remained in Nigeria because of a backlog, the exporter\u2019s lawyers said.\n<\/p>\n

Read also:\u00a0FG signs concession agreement for Port Harcourt International Airport<\/a><\/strong>\n<\/p>\n

By May 4, the cargo had still not left Lagos, forcing the company to retrieve it and arrange alternative carriage at its own expense.<\/p>\n

Jon Tudy Interbiz, led by Jon Tudy Kachikwu, it cief executive officer and a former chairman of the Lagos Chamber of Commerce and Industry\u2019s Small and Medium Enterprises Group, said it has sought a refund for seven months without success.\n<\/p>\n

In a letter dated July 6 and served on Delta Airlines on July 10, lawyers for the company, AceTrix, demanded payment within seven days.\n<\/p>\n

\u201cThe referral of our client\u2019s claim to your United States office is a matter of your administrative convenience which should not suspend or defer your obligation to our client,\u201d the letter, signed by Ayodele Adeniyi, managing partner, said.\n<\/p>\n

The demand comprises N2.59 million as a full refund of sums paid \u2014 N2.5 million in freight charges and N101,600 in shipment-related charges \u2014 plus N1 million in compensation for deterioration of the goods, the cost of alternative carriage and disruption to the business.\n<\/p>\n

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The lawyers said Delta officials told the company during a follow-up visit that the claim had been escalated to its US office and that the refund would be processed within about two months. That period has since elapsed, they said.\n<\/p>\n

Delta Air Lines Cargo did not immediately respond to a request for comment. In a statement to The Guardian, Delta\u2019s media relations officer in Nigeria, Adeola Olanrewaju, said the company was not aware of the concerns raised and would refer the matter to the relevant team for review.\n<\/p>\n

The exporter said it has instructed its lawyers to take all legal and administrative steps available to recover the sums if payment is not made.<\/p>\n

\n

Related News<\/h4>\n<\/p><\/div>\n
\n\t\t\t\t\t\t\"\"\t\t\t\t\t\t<\/p>\n
\n\t\t\t\t\t\t\tJosephine Okojie-Okeiyi<\/a><\/strong><\/p>\n

Josephine Okojie-Okeiyi is a journalist with over five years\u2019 reporting experience. She writes on industry, agriculture, commodities, climate change, and environmental issues.
\nShe is fellow of Thomson Reuters Foundation and Bloomberg Media Initiative for Africa.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

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Source: <\/p>\n

Businessday NG<\/div>\n","protected":false},"excerpt":{"rendered":"

Jon Tudy Interbiz Ltd. is demanding a N3.6 million refund and compensation from Delta Air Lines Cargo after a perishable shipment bound for the US failed to leave Lagos on… <\/p>\n","protected":false},"author":1,"featured_media":17079,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-17078","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business"],"_links":{"self":[{"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/posts\/17078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/comments?post=17078"}],"version-history":[{"count":0,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/posts\/17078\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/media\/17079"}],"wp:attachment":[{"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/media?parent=17078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/categories?post=17078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/tags?post=17078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}