{"id":9926,"date":"2026-11-05T13:00:52","date_gmt":"2026-11-05T13:00:52","guid":{"rendered":"https:\/\/globalnigerianews.com\/index.php\/2026\/11\/05\/lascopa-recovers-n759m-for-consumers-in-six-years\/"},"modified":"2026-11-05T13:00:52","modified_gmt":"2026-11-05T13:00:52","slug":"lascopa-recovers-n759m-for-consumers-in-six-years","status":"publish","type":"post","link":"https:\/\/globalnigerianews.com\/index.php\/2026\/11\/05\/lascopa-recovers-n759m-for-consumers-in-six-years\/","title":{"rendered":"LASCOPA recovers N759m for consumers in six years"},"content":{"rendered":"
\"LASCOPA<\/p>\n

By Olasunkanmi Akoni<\/strong><\/p>\n

The Lagos State Consumer Protection Agency (LASCOPA) says it has recovered N759.35 million and $14,901.80 in billing adjustments and direct refunds for aggrieved consumers over the past six years.<\/p>\n

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The agency also disclosed that it had resolved 10,720 consumer complaints out of 11,120 received across various sectors, including banking, aviation, real estate, e-commerce, logistics, telecommunications and utilities.<\/p>\n

\n

The General Manager of LASCOPA, Afolabi Solebo, disclosed this while reviewing the agency\u2019s activities since his appointment by Governor Babajide Sanwo-Olu on November 5, 2020.<\/p>\n

\n

According to Solebo, 250 complaints remain under mediation, while 150 others have been referred to relevant regulatory bodies.<\/p>\n

He said the financial recoveries represented refunds and billing adjustments secured for consumers who reported cases of alleged unfair business practices and other marketplace disputes.<\/p>\n

\n

\u201cOur core mission has always been to ensure that no resident of Lagos is cheated or compromised in the marketplace.<\/p>\n

\u201cOver the last six years, we have brought consumer justice directly to the grassroots. Establishing eight decentralised annex offices\u2014in areas ranging from Badagry and Ikorodu to Bariga and Ikoyi-Obalende\u2014has fundamentally broken down the barrier between everyday citizens and legal redress,\u201d he said.<\/p>\n

Solebo added that the agency was engaging local government authorities to secure additional office locations ahead of 2027 to expand access to its services.<\/p>\n

He said LASCOPA had also intensified market surveillance across the state\u2019s 20 local government areas and 37 local council development areas.<\/p>\n

According to him, the agency issued 437 notices of non-compliance to retail outlets and supermarkets over alleged violations, including misleading product labels, failure to disclose essential product information and the absence of price tags.<\/p>\n

Solebo said the enforcement drive was aimed at promoting transparency and ensuring compliance with consumer protection regulations.<\/p>\n

\u201cThrough our zero-tolerance approach and campaigns like \u2018No Price Tag, No Sales,\u2019 we are enforcing strict compliance with the Lagos State Consumer Protection Law and the Federal Competition and Consumer Protection Act.<\/p>\n

\u201cRetailers must understand that price transparency and product safety are legal obligations, not optional courtesies,\u201d he said.<\/p>\n

The general manager also disclosed that LASCOPA signed a Memorandum of Understanding with the Federal Competition and Consumer Protection Commission (FCCPC) in Abuja on April 21, 2026, to strengthen joint enforcement, evidence sharing and coordinated market interventions.<\/p>\n

On revenue generation, Solebo said the agency generated more than N20 million for the Lagos State Government between January and September 2026, exceeding its annual revenue target of N10 million.<\/p>\n

He said LASCOPA would sustain unscheduled factory inspections, product safety research in collaboration with accredited laboratories and public enlightenment campaigns through radio, television and social media.<\/p>\n

Solebo urged residents to report violations of their consumer rights through the agency\u2019s toll-free line, 080 0005 2726.<\/p>\n

\u201cWe will continue to hold manufacturers, service providers and retailers accountable across every corner of Lagos State,\u201d he said.<\/p>\n

The post LASCOPA recovers N759m for consumers in six years<\/a> appeared first on Vanguard News<\/a>.<\/p>\n<\/div>\n

Source: <\/p>\n

Vanguard News<\/div>\n","protected":false},"excerpt":{"rendered":"

By Olasunkanmi Akoni The Lagos State Consumer Protection Agency (LASCOPA) says it has recovered N759.35 million and $14,901.80 in billing adjustments and direct refunds for aggrieved consumers over the past… <\/p>\n","protected":false},"author":1,"featured_media":9927,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-9926","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/posts\/9926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/comments?post=9926"}],"version-history":[{"count":0,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/posts\/9926\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/media\/9927"}],"wp:attachment":[{"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/media?parent=9926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/categories?post=9926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/globalnigerianews.com\/index.php\/wp-json\/wp\/v2\/tags?post=9926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}